FAQ

FAQ

Have questions?

 We’ve got answers. Check out our frequently asked questions section for more information on our products/services, policies, and more.

The cost of managed IT services can vary depending on a range of factors, such as the size of your business, the level of support you require, and the complexity of your IT environment. At Zodience, we offer customized managed IT solutions tailored to meet the unique needs and budgets of our clients. Contact us today to learn more and receive a personalized quote.

We offer comprehensive support for a wide range of systems, including desktop and laptop computers, servers, networking equipment, and various software applications. Our team of experts is highly skilled and experienced in working with different types of systems, so you can trust us to provide the technical support you need to keep your business running smoothly.

We currently accept payment via credit or debit cards, as well as PayPal. You can securely pay for our services using these methods. If you have any questions or concerns regarding payment, please don't hesitate to contact our customer support team.

Contact Us

Support@domain.com

Payment Question

At Zodience, we strive to make the payment process as simple and convenient as possible for our clients. We accept payment via credit or debit cards, as well as PayPal. Our payment gateway is secure and we ensure that your payment information is protected. If you have any questions or concerns regarding payment.

We strive to be transparent with our pricing and provide our clients with a detailed breakdown of all costs associated with our services. There are no hidden fees or charges.

Invoices are typically sent via email and can be paid online through our secure payment gateway. We also offer the option to receive invoices by mail and pay by check.

Our refund policy may vary depending on the specific circumstances of the request. We strive to work with our clients to find a satisfactory solution for any issues that may arise with our services.

Maintenance Question

We understand the importance of maintaining your IT systems and equipment to ensure optimal performance and minimize downtime. We offer a range of maintenance services, including preventative, corrective, and adaptive maintenance, to meet the specific needs of our clients.

We offer a range of maintenance services, including preventative maintenance, corrective maintenance, and adaptive maintenance. Our services are tailored to the specific needs of each client.

In the event of an outage or system failure, our team of experienced technicians will work quickly to identify and resolve the issue. We offer 24/7 support to ensure that your systems are back up and running as soon as possible.

We take security very seriously and implement a range of measures to ensure the security of your systems and data. This includes regular security updates, firewalls, and intrusion detection systems.

Do You Need Our IT Solutions? Get Advice From Our Professionals

We understand the importance of finding the right IT solutions for your business. That’s why we offer the expertise of our experienced professionals to help guide you in making the right decision. Whether you need software development, cloud computing, or cybersecurity services, our team is here to provide you with tailored advice and solutions that meet your unique business needs.